Comments

5 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Robert

    If your Player loses power or restarts, it will start at the top of the Play Queue - if you simply paused it and left it, it will resume the song you were just listening to. If it was within a few minutes, it will restart mid-song.

  • Matthew Lavender

    Hi,

    I have just bought a NAD T778 and don't find that pause works as you say.

    I have a NAS share setup and can easily play albums from it using the android app. If I pause and turn off the NAD, when I switch it back on the music starts from the second track of the last set of music added to it, no matter where I was when I paused. So If I added 2 albums then started to play them, pausing then turning off the amp after track 6 of album 2, when I turn the amp back on and press play, the music will start at track 2 of album 1.

    Hope this makes sense - it's slightly annoying to me so I hope I'm just doing something wrong. I have reset the amp to check I didn't do something wrong. The problem occurs with mp3 or flac files.

    If it matters, I  do not have CEC enabled on the amp since it causes other audio and video issues.

    Thanks

    -Mat

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  • Tony W.
    Product Support Manager

    Hi Mat

    If you power down the T778, (or any BluOS Player) you clear the RAM. If you just leave it on and let it go into stand by, you do not clear the RAM.

    Clearing the RAM does not clear the play queue but it does clear the current entry being played.

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  • Matthew Lavender

    Hi Tony,

    thanks for the quick reply. I'm not sure I was clear in my above posting. When I talked about 'turning off the NAD' I meant using the front power button which puts it into standby I believe. It's not practical for me to leave the amp powered on all the time

    From what you are saying though, even if I did a hard power off I'd still only expect the music to start from the beginning of the current track - is that correct? That's definitely not what I'm seeing. As I said, on switch on, the amp starts playing at the second track from the last set of music added to the queue.

    I did experiment with turning on CEC for the audio only part of the amp which I guess keeps BluOS running in the background since I could start it playing using the android app even when the NAD was powered down (in standby). That seemed to work fine for BluOS and every time I used it, it started exactly where it had stopped before. However even that part of CEC caused issues with other kit I use (screen not switching, audio dropping out if paused etc) despite the fact that I turned off CEC on everything else. I've never found it to be implemented properly between different manufacturers and it causes more issues than it solves. I just use a harmony remote to switch things on in the right order.

    So I need CEC to be switched off. Surely that shouldn't stop BluOS remembering where it finished when shut down? Even if it only remembers the track and starts from the beginning - that would be fine...

    Thanks

    -Mat

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  • Tony W.
    Product Support Manager

    HI Mat

    Please reach out to our good friends at support@nadelectronics.com and they can help further troubleshoot this

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