Javascript error message on BluOs iMac desktop startup

Answered

Stephen H

• March 26, 2021 10:25

Any thoughts on how to resolve this error message please? If I click "OK" I get through to the app and can use it fully (I think), but the error message is annoying and something must be not right? Thanks

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• Official comment

  

  Tony W.

  Product Support Manager

  • March 29, 2021 13:24

  Please drag the BluOS App to the Trash, empty the trash and restart your Macbook. Download a new copy from www.bluesound.com/downloads and install that.

  If problems persist, please e-mail us at support@bluesound.com so we may take a closer look.
• 

  Stephen H

  • March 30, 2021 14:31

  Hi Tony, thanks for your reply - but, your comment relates to a Macbook; my issue is on an iMac. I don't know how to drag the BluOs app to the bin - when I try that - it just suggests removal from the dock, but then doesn't actually do anything??

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  Tony W.

  Product Support Manager

  • March 30, 2021 14:36

  Hi Stephen - the process is the same for an iMac as a MacBook as they both run macOS - you will have to drag it from the Applications Folder in Finder to Trash.

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  Stephen H

  • April 02, 2021 09:03

  Hi Tony, ah! Yes, of course! Thanks for that! All sorted now I believe.

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