Flex Speaker not updating music library.

Answered

Ege Bamyasi

• March 13, 2021 21:20

I recently purchased a Pulse Flex speaker.  I already owned a Powernode that I have been using for a couple of years with no issues.  For some reason, my Flex speaker stopped updating the music library when I re-index the library.  The Powernode sees and can play the entire collection and displays all the new additions every time that I re-index the library, but the Flex is "stuck" at an index point about 5 months back.  I can switch to the Powernode and access everything in the library, but when I switch back to the Flex, nothing that has been added for the last four or five months is available.  I indexed my music library quite a few times when I first purchased the flex and it was able to access everything new those first few times that I re-indexed, but it just stopped updating the library at a certain point and has been stuck there ever since.

I have re-booted the device several times with no luck.  I have also discovered that I get an "unable to check for upgrade.  Try again later" message.

Any input on this issue is much appreciated.

0

• Official comment

  

  Stefan Mehre

  • March 15, 2021 05:25

  Hi Ege,

  this sounds like something in the network is blocking the sync process between the two devices. At the beginning of my BluOS experiences I had the same issue. Honestly I am not shure what really solved that, but I setup all VLAN and Multicast settings again and something here solved this...

Please sign in to leave a comment.