Pulse Soundbar and Flex losing audio

Answered

Kris Broodcoorens

• March 19, 2021 13:11

Hello,

When my Bluesound Pulse Soundbar 2 (not i) and 2 Pulse Flex 2i are connected to my tv via optical (no HDMI available) the sound sometimes drops for a short while in a circular motion: first soundbar, then first flex, then second one. After which sound is restored. It lasts very short - not even a second, but happens quite frequently and unpredictable. Very disturbing while watching a movie or listening to music via TV

Only happens with the tv connection, does not happen when listening to music via the Bluesound app.

 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • March 19, 2021 13:26

  Hi Kris

  Please see: https://support.bluos.net/hc/en-us/articles/360021056034
  
  If problems persist, please select Help, Send Support Request

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