WHY WHEN i PERFORM A RE-INDEX THE COUNTER DISAPPEARS?

Answered

Gregory Carriere

• March 07, 2021 23:45

Why when I perform a Re-Index on my Laptop PC (Windows 10) the "counter" shows the number 1 then disappears and does not show the progress of the re-index with the number of songs being re-indexed?  The controller is the latest update....

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• Official comment

  

  Tony W.

  Product Support Manager

  • March 08, 2021 18:16

  Hi Gregory

  Sounds like your index is failing or doesn't complete. Please select Help, Send Support Request so we take a closer look.
• 

  Gregory Carriere

  • March 09, 2021 00:09

  UPDATE: I just performed a Re-Index with my desktop PC (also Windows 10) and the counter worked correctly so I am thinking that the problem I had or have with my Laptop must be with the laptop itself.   If it were an issue with the Vault 2 I would of had the same issue with my desktop.

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