Vault2 repeatedly goes into "Looking for Network Shares" mode (flashing green light).

Tom Garvey

• February 05, 2021 22:22

My Vault2 repeatedly goes into "Looking for Network Shares" mode (flashing green light).  I am not trying to set up and shares and have never had any set up.  When it goes into that mode it temporarily becomes inaccessible from both my iOS and Windows Desktop Controller apps.  The music playing is also interrupted.  I can't find anything in the knowledge base about this.

Any ideas?

Thanks,

Tom

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • February 08, 2021 15:15

  A flashing green led suggests your Vault is not connected to the network. Please check or replace your network cable.
• 

  Tom Garvey

  • February 08, 2021 18:08

  Based on your response, I moved the Orbi satellite that the vault is plugged into to improve its connection to the Orbi wifi router, and that seems to have solved the problem.

  The owner's manual only IDs the flashing green light as an indication that it's looking for network shares.  It would be useful and would have saved time to add to the knowledge base that the flashing green light can also indicate a weak network connection. 

  Thanks,

  Tom

   

   

     

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