Unable to add local share

Richard Game

• February 04, 2021 17:31

Windows app - 3.12.1

BluOS - 3.12.13

Settings -> Music Library -> Local Shares -> Add Folder

I moved a single FLAC file under C:/aaa so used that in the Add Folder from above

NEXT - now I see the message "Adjust Folder Permissions"

Authenticate -> then I see:-

"Not Complete

There is a problem adding this local share"

I do not get asked for username and/or password

I can see that it creates files under AppData/Temp like execute.bat, stderr, stdout but it never completes successfully

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • February 04, 2021 18:10

  Hi Richard

  Sorry to hear you are having an issue. Please see this Help Centre article here; https://support.bluos.net/hc/en-us/articles/360000186887

  Please see the Windows 10 Screenshots (PDF Download at beginning of the article) to manually create the share.

   
• 

  Richard Game

  • February 04, 2021 22:28

  Hi,

  I have followed the document above and still it is not working.

  Is there a log file created anywhere for this local share action?

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• 

  Tony W.

  Product Support Manager

  • February 05, 2021 13:03

  Hi Richard - I have escalated your case to our Support Crew - we will be in touch

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