List of bugs in Windows App 3.12.1

Answered

Rodger

• January 26, 2021 23:11

Here's a list of bugs I've found in the latest Windows release. Posting here so other people won't spend hours troubleshooting like I did.

1. Clicking a song name in any search result will play a completely different and unrelated song.

2. Setting an album as a favorite isn't saved.

3. Preset setting for Use Current Volume is not saved.

4. Home theater fixed group volume setting is broken. During fixed group setup, attempting to modify the right rear channel volume set the volume to +10db and it cannot be changed.

5. Home Theater fixed group setup test sound doesn't work for the front mains. It plays a low rumble sample sound.

Referring to Windows App 3.12.1
BluOS 3.12.13

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 27, 2021 14:59

  Hi Rodger

  Issue 1 

  In the BluOS App for Windows or macOS when selecting Library, Artist, then select any artist, the top 5 tracks listed when clicked will play an incorrect track. It is only on the Apps for PC, Mobile and tablet works fine. Please open the context menu (3 dots to the right) and Go To Album as a workaround. We hope to resolve this issue in a near-future release. 
  
  Issue 4
  
  This is a problem we are also aware of but has to do with WIndows itself. Windows released an update to DirectX late last summer which has caused an issue on Windows devices with a touch screen preventing the mouse from grabbing a volume slider in our App. You can use your finger and touch the screen but not a mouse or other pointer device to grab the slider. We continue to try and resolve this issue but it is taking a little longer for our QA and Engineering team to find the root cause. This is only affecting Windows computers with a touch display. Funny enough this has made some consumers realise they did not know they had a touch display.
  
  Issues 2,3 and 5, we are having a hard time replicating. Please work with our Support Crew to find out more details.
• 

  Bjørn Ulvik

  Hi-Res

  • January 26, 2021 23:32

  1. No issue with my controller (search in local library)
  2. No issue saving favorites
  3. No issue with "current volume" not being saved

  4-5, never tested.

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• 

  Rodger

  • January 28, 2021 21:59

  Here's the latest status for those following:

  1) Confirmed bug
  2-5) Investigating

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• 

  Rodger

  • February 03, 2021 20:25

  For anyone following this, all 5 of the above items have been confirmed by BlueOS support to be bugs in the current Windows desktop app. The suggested work-around is to not use the Windows desktop app.

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