Vault Library Issue

Answered

Comments

5 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi AJ

    I am escalating your issue to our Support Crew to provide options for you in your region. We will be in touch.

  • Jeppe Sidenius

    I have the exact same problem..

    Any solution ??

    Have a Vault v500

    0
  • Tony W.
    Product Support Manager

    HI Jeppe - our Support Crew will be in touch

    0
  • Derek Sewell

    Hello

    I loaded a CD onto my Vault this morning, it said the CD had loaded but it would not play, now the Vault library has disappeared from the app on all devices. When I tried to re-index the library it said indexing one song, I have checked the Vaults internal library from a PC, the music is there , its just the library has disappeared from the app.

     

    Derek Sewell

     

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  • Derek Sewell

    https://support1.bluesound.com/hc/en-us/community/posts/1500000140322/comments/16994858105495

     

    With reference to my last post the library re-appeared after an update with no cover artwork on any album, then the library disappeared again.

     

    What is going on

     

    Derek Sewell

    0

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