Vault Library Issue
Answered
I have a Vault 2 that has performed flawlessly for a few years. Something has changed with it and I need some guidance.
My App on the iPhone can see the Vault (I changed names on it to verify that I wasn't seeing something that was cached or an artifact) but "Library" does not show up. I went to the admin function and started a re-index, but it says it only indexed one song. So tried to load a new CD to see what would happen.
I got an error message that it could not be ripped because there was no more storage.
1. I know there is plenty of storage space---likely 70% unused.
2. Can't figure out why I don't see an option in the app to select the library
3. From the admin section there would appear to be nothing in the vault.
4. But---it tells me storage is full.
Can anyone shed some light please? I am out of ideas.
Thank you in advance.
AJ
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Official comment
Hi AJ
I am escalating your issue to our Support Crew to provide options for you in your region. We will be in touch.
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I have the exact same problem..
Any solution ??
Have a Vault v500
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HI Jeppe - our Support Crew will be in touch
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Hello
I loaded a CD onto my Vault this morning, it said the CD had loaded but it would not play, now the Vault library has disappeared from the app on all devices. When I tried to re-index the library it said indexing one song, I have checked the Vaults internal library from a PC, the music is there , its just the library has disappeared from the app.
Derek Sewell
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https://support1.bluesound.com/hc/en-us/community/posts/1500000140322/comments/16994858105495
With reference to my last post the library re-appeared after an update with no cover artwork on any album, then the library disappeared again.
What is going on
Derek Sewell
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