Node 2 - Firmware 3.12.13 upgrade - Stalled, "looking for player"

Answered

Barrington JK Butler

• December 31, 2020 15:57

After the upgrade today my Node 2 is stuck "looking for players"

I have restarted my Node 2 after 30 secs but no change.

On checking the zip download it is showing as corrupted 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 31, 2020 16:01

  Hi Barrington

  Temporarily disconnect your NODE and move it so as you can connect it directly to your home gateway router via a wired connection. Verify your connection is working then and you are on the latest firmware using the App by selecting Help, About and Help Check for Update.

  You really should only be using USB updates as the last resort as our recommend upgrade method is either the prompted update or by checking for update in the App.

  If problems persist, please e-mail us at support@bluesound.com

   

   

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