Bluesound skipping songs

Answered

Justus

• December 23, 2020 10:39

Hi,

Recently my Blue Sound devices have started to randomly skip/rewind songs with no apparent pattern. When it starts it usually doesn´t stop until I reconnect to these devices. The same thing didn´t just happen through the BS app itself but was also ocurring with Spotify and Apple Music. 

Thank you very much for any possible fixes.

Justus

1

• Official comment

  

  Tony W.

  Product Support Manager

  • December 23, 2020 12:47

  HI Justus

  Audio Dropouts and skips are almost always network related. Please power down all your Players. Reboot your router, wait 5 minutes and then restart your Players.
• 

  Justus

  • December 24, 2020 10:37

  Hi,
  Thank you for your answer.
  After testing for some time i came to the conclusion that those skips only occurred on apple products, but not on my android phone or windows pc.
  I didn't find a fix yet to that tho

  0

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