Bluesound Node 2i Factory Reset

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11 comments

  • Official comment
    Tony W.
    Product Support Manager

    If the LED keeps returning to blue ready mode after the blink sequence noted, your Player is wired to the network. It has been factory reset and probably needs seet up in the App.

  • Milen Ivanov

    As I mentioned nothing corresponds to the sequence described in the instructions. I tried with and without a network cable but in the end the device is as it was, without change. In addition, the diodes do not light up in the sequence described, nothing is as written in the instructions. When I open the application, everything is the same like before.

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  • Tony W.
    Product Support Manager

    I am escalating your issue to our Support Crew for a closer Look

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  • Jaanus Treilmann

    I lost access to my Node 2i from the app (dunno why) and factory reset does not work in the indicated way. Any update on that? At the moment i can play only one playlist, if i push the "play" button on top of the player. And i can listen music from any other input. Remote works. But i can't connect the app to the the player.

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  • Seppi Evans
    Hi-Res

    Start by powering off your router, then when it’s back up and fully working do the same with your Node but leave it unplugged for 5 minutes.

    As you can play music factory resetting is probably not the way forward, it does work but it’s down to timing.

    As you lost access and previously it was working I would suspect a networking issue or something simple like your router was updated.

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  • Jaanus Treilmann

    After this sequence i get blinking green led for 10 seconds or so. Still no access from app.

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  • Seppi Evans
    Hi-Res

    Blinking green for a while means it’s trying to connect to your network but can’t, please see this document. You may want to temporarily move your Node and wire it directly to your router to configure / check Wi-Fi settings.

     

    https://support1.bluesound.com/hc/en-us/articles/200271976-What-do-the-different-colors-of-the-LED-signify-

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  • Jaanus Treilmann

    If i connect ethernet cable to Node, i get blue led. But from the app, i get the instructions to "go to WiFi & select your Player". What i don't have, is the player to select. Both devices connected to the same local network. It has all worked for many years with no problem.

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  • Seppi Evans
    Hi-Res

    The question is what has changed on your network? Your router should tell you what the Node’s IP address is and you can then use this in a browser to connect to its web interface perhaps using a PC / Mac?

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  • Jaanus Treilmann

    Finally i got it working by hooking the Node directly to my Wi-Fi router ethernet port. This way i was able to get the device IP address and then enter to web interface. So far the Node was directly connected to provider router that i don't have admin access to. A bit of the mystery is, how did this happen, because the setup has been like this for many years. It is possible though, that my internet provider has made some network changes that caused the issue. Dunno. Anyway, thanks a lot, all good now. 

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  • Tony W.
    Product Support Manager

    It is possible though, that my internet provider has made some network changes that caused the issue. 

    It is not unlikely and wouldn't be the first time our Support Crew has seen this.

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