BluOS Controller App - asking for improvements

Answered

Tom@EU

• December 12, 2020 23:14

Hello, I am a high end listener from the EU (mainly classical music, loving Qobuz with 192/24 unfolding on my DAC T+A MP3000HV) - now searching for a more state of the art replacement of my streaming bridge with expansion options to multi-room. For reasons of data privacy & security, I wanted to change the streaming bridge in my home network from Chinese Auralic (controlled by Lightning DS App) to a trusted Western product, e.g. Canadian NAD/Bluesound node2i (by BluOS Controller). To my surprise, I miss the following important characteristics and features:

1. Can't read ergonomically. Text size of the Bluesound App is very small. White on black is more difficult to read than black on white. Any option for the user to switch between designs? Reading a newspaper on iPad isn't white on black either. 

2. Can't look into the comprehensive and beautiful booklets, produced by the music labels and broadcasted by Qobuz, which contain the full and correct titles and sub-titles of movements for classical pieces. These are by nature difficult to be mirrored in electronic HMIs, so the booklets will continue to be important. 

3. Can't see the exact High Res level (44.1 kHz...192 kHz) before listening and the corresponding bandwidth in Mbps while streaming, so it's difficult to arrange compromises with other people in the household before streaming high end music with mid range capacities. The original Hi Res label would be very nice, but is not necessary.  

Do you have any plans for updates to these three points? If yes, I would jump to your product immediately.

1

• Official comment

  

  Tony W.

  Product Support Manager

  • December 14, 2020 14:41

  Hi Tom

  Thanks for the feedback. Our App design is white on a black background to prevent and was based on the idea to reduce light pollution when enjoying music in a darkened room. 

  We do not have support supplementary material as we concentrate on creating a great audio playback experience.

  You will receive an indicator showing CD, HR or MQA when selecting audio playback. Hi-Res quality playback at 88/96 or 176/192 would depend on your Qobuz tier of subscription.
  
  Let your ears decide.

  Your feedback has been passed along to our Product Development Team for future consideration.

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