Playback issues with windows app

Answered

Comments

3 comments

  • Official comment
    Avatar
    Tony W. - Product Support Manager

    Sounds like it was a network traffic problem. I am unsure why the Desktop would lag but the Handheld wouldn't as neither device is a processor. That all happens on the player itself.

    If the problem persists, power everything connected to your network down. Reboot your router, wait 5 minutes and power everything up.

    If the problem returns, please select Help, Send Support Request in the App so we can take a closer look at what is causing network traffic.

    Comment actions Permalink
  • Avatar
    Tom-H

    I just tested with another album and it seems to work fine, just funny some others I tried only worked fine through the ipad / bluos app.

    0
    Comment actions Permalink
  • Avatar
    Tom-H

    Thx T. Williamson It worked fine again later.

    0
    Comment actions Permalink

Please sign in to leave a comment.