Issue with BluOS update on C390DD

Answered

Brad Johns

• May 25, 2023 21:54

Hi.  Every time I update my BluOS, I have to power off my C390DD twice before the initialization process starts.  After this, everything is good and the BluOS module is updated and works with the new release.  But on my Node and Powernode, I never have to power off the devices.  Is this normal for the C390DD?  I know that it's older but it is a bit odd.

Thanks.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 26, 2023 20:26

  Please send us a support ticket using the BluOS app or by sending us an email to support@bluesound.com.
  
  This way, a member of our support team can review your logs and help you with your issue.
  
  Thanks for #LivingHiFi  

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