Node2i Library disappearing, reindex isn't working.

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4 comments

  • Official comment
    Seppi Evans
    Hi-Res

    Power off the Node, then reboot your router. When the router is fully up and running power on your Node. I would also then powercycle any other devices that are used as a music share and try again.

  • Turnthegun

    I'll do the troubleshooting but I'm still concerned as to why it's doing this. Nothing else on my network has ever had a problem, aside from both my Node 2i's.

     

    Edit: power cycled my modem and the reindex is (slowly) moving now. Hoping for more than a day or two of it working.

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  • Turnthegun

    So this is still happening.

    Any time I update music on my computer and then try to re-index with the BluOS app, it sits at "1 song" for about 30 seconds, does nothing, then my library disappears. After I press re-index a few times it finally works, but it completely reloads my library and it takes about 6-8 hours to re-index. Why does this keep happening???

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  • Mark T.
    Sr. Support Crew Member

    Please send us a support ticket using the BluOS app. This way a member of our support team will be able to read the diagnostic file attached to your ticket.

    In the BluOS app, BluOS >> Help >> Send Support Request.

    Thanks for #LivingHiFi

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