Node2i Library disappearing, reindex isn't working.
AnsweredIn the last week, my library has now disappeared 3 times when I've opened the BluOS app to use it. Reindex worked the other times but it's over Wifi and it takes 10+ hours because I have a lot of songs. Today when I hit reindex it briefly sits at 1 song, the Node2i LED turns white, then it goes back to blue and nothing's happened.
All my network shares are still showing in the BluOS app. This is completely frustrating and the two Node's I have are nice when they work, but they're an absolute headache the rest of the time. Any suggestions as to how to get this thing to work?
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Official comment
Power off the Node, then reboot your router. When the router is fully up and running power on your Node. I would also then powercycle any other devices that are used as a music share and try again.
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I'll do the troubleshooting but I'm still concerned as to why it's doing this. Nothing else on my network has ever had a problem, aside from both my Node 2i's.
Edit: power cycled my modem and the reindex is (slowly) moving now. Hoping for more than a day or two of it working.
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So this is still happening.
Any time I update music on my computer and then try to re-index with the BluOS app, it sits at "1 song" for about 30 seconds, does nothing, then my library disappears. After I press re-index a few times it finally works, but it completely reloads my library and it takes about 6-8 hours to re-index. Why does this keep happening???
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Please send us a support ticket using the BluOS app. This way a member of our support team will be able to read the diagnostic file attached to your ticket.
In the BluOS app, BluOS >> Help >> Send Support Request.
Thanks for #LivingHiFi0
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