Volume

Answered

James Helems

• April 30, 2023 20:52

Since the recent firmware update my volume seems to have a mind of it's own. Before playing something with optic hook up I turn the volume all the way down but when I press play the volume is all the way up! I afraid to use my bluesound pulse 2i speakers because I don't want to upset my neighbors!

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 01, 2023 12:17

  Thank you for bringing to our attention the volume issues you have been experiencing with your Bluesound PULSE 2i. We understand the importance of a high-quality audio experience and we apologize for any inconvenience this has caused you.

  We have escalated your feedback to our support team and a member will be reaching out to you soon to assist you with this matter. We will work diligently to resolve this issue and ensure that you can enjoy the full capabilities of your PULSE 2i.
  
  Thanks for @LivingHiFi
• 

  Permanently deleted user

  • May 02, 2023 04:22

  Great answer. This volume problem (pure and basic functionality !) already exists for multiple years and has not been fixed. Reported multiple times by multiple users. Sorry for being cynical, but it wont be fixed this time either. We have to live with it.

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