Change Bluetooth Name of Flex 2i

Answered

Patrik Schaffenrath

• April 29, 2023 20:53

Hi, is it possible and how can I change the Bluetooth Name of the Flex 2i? I habe 3 of them running and it would be nice, to change the bluetooth name of them.

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• Official comment

  

  Tony W.

  Product Support Manager

  • May 01, 2023 12:43

  This is, unfortunately, a low-level firmware issue in the PULSE FLEX and the Bluetooth module. We have been able to overcome it in most models but the PULSE FLEX BT implementation is unable to pick up the room alias.

  Thanks for your patience and understanding.
• 

  KriHad

  Lossless

  • April 30, 2023 07:54
  • Edited

  Hi Patrik,

  for the Flex this can be done only in your list of paired bluetooth devices.

  Best, KriHad

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• 

  Patrik Schaffenrath

  • April 30, 2023 08:09

  Hi KriHad,

  thank you for your answer. That is bad, because it is only visible for my phone then...
  The Pulse Mini supports this featurs.
  I will write a Request Ticket.

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• 

  KriHad

  Lossless

  • April 30, 2023 08:21

  Not quite. It is visible for every user and each can select their own names, so not too bad. :)

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• 

  Keks1973

  • April 30, 2023 10:19

  I own now two Pulse Flex 2i too.

  I normally do not use Bluetooth for these speakers, but I think the names shall be defined directly in BlueOS to have it directly done for all persons who are starting a Bluetooth search near the speakers.

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• 

  KriHad

  Lossless

  • May 01, 2023 09:12
  • Edited

  By all means, speakers are called Flex, so it is no rocket sience pairing with the bluetooth name Flex. I would much rather have a shuffle function in BluOS. Maybe in 4.0 :)

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• 

  Patrik Schaffenrath

  • May 01, 2023 09:15

  @KriHad
  and that is the problem... You don`t know which of the 3 flex you are connecting... you have to try and play sound to check.
  As i already said the Mini has the function to change the BT Name... why the flex not?

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• 

  KriHad

  Lossless

  • May 01, 2023 09:55

  As said, changing the bluetooth name works, so never a problem with any of my Flex speakers. But I prefer to use them via wifi rather than bluetooth.

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  Patrik Schaffenrath

  • May 01, 2023 10:02

  But that helps not with my problem... because a guest or a second phone cannot see the names I put on my phone...
  On my phone I use WiFi... But my guests wont install BlueOS app to show one single track or something like that...

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• 

  KriHad

  Lossless

  • May 01, 2023 10:54

  I wouldn't expect it to ever happen as I remember it being a hardware limitation in the Flex. 

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  Patrik Schaffenrath

  • May 01, 2023 12:58

  Thank you for your answer. That means it can not be solved fot the Flex with the actual hardware, or will there be an upcoming fix?

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• 

  Keks1973

  • May 01, 2023 15:47

  Hmm, too bad what happened there. Hopefully it will get better.
  
  I think everything what is possible and avaiable shall be handled by the user.

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