Node 2 Static, distortion and drop outs

Answered

Ted Baca

• April 25, 2023 16:33

I have recently started having issues of static acompanied with sound distortion and drop outs with my Node 2. I have it connected to a DAC via coax cable and have found that if I unplug the Node powercord and press the buttons on the top and then re-plug the unit back in, the problem goes away and returns at random, only upon start up. Any suggestions, this is about 4.5 years old and I bought it new. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • April 26, 2023 12:32

  Hi Ted

  Replace your COAX cable. If problems persist, please select Help, Send Support Request in the BluOS App and be sure to mention the make and model f your DAC,
• 

  Ted Baca

  • April 26, 2023 17:21

  Tony

  Thank you for your response. I have tried a different cable as you suggested. I will try to send a Support Request. I have been discussing this matter with other and they think it is the software I have version 3.20.45 and one of the users said he had 3.20.49 and has resolved his concerns. I am hoping that the next update will correct the issue. I have tried to initiate a update but I get the response that there is none available. I am not sure when my current upgrade was installed but, I do know I wasn't experienceing any issues prior to that milestone. So I am hopefull 3.20.49 will resolve these issues, once available.

  Thank You

  0

Please sign in to leave a comment.