Library / NAS Drive Sporadically Not Working 2i and Flex

Answered

Sean Phillips

• April 06, 2023 17:50
• Edited

I run a WD Mycloud, hardwired to my router with Node 2i and a stereo'd pair of pulse flex 2. I can listen to the library on the Flex, but can it access it from the Node. I tried re-indexing while having the Node selected but now the library has disappeared from all. I have already removed the share from and re-added, but it doesn't work for all of the players/speakers. Why would this be?

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• Official comment

  

  Tony W.

  Product Support Manager

  • April 06, 2023 19:11

  Hi Sean

  Bluesound Players act as a hive mentality - if you create the share and index it on one - both players will receive it.

  Please ensure your MyCloud is online then try a rebuild index. If problems persist, please select Help, Send Support Request so our Support Crew can help troubleshoot directly with you.
• 

  Sean Phillips

  • April 06, 2023 19:45

  Hey Tony,

  Yeah, that just isn't working. I am listening to stored music on the Pulse, and then I try immediately on the Node. It then says it can't load the file, and the library disappears altogether.

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• 

  Marc Thach Xuan Ky

  • May 11, 2023 11:30

  Also ensure that there are no layer 2 isolation features enabled on your switch

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