BluOS Loses Network Connection With Player After Session Idle Overnight

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5 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Keith

    I have escalated your issue to our Support Crew for a closer look.

  • DeckardWill

    Keith there is a long thread on this on the General forum. You are not alone, Bluesound have acknowledged a firmware bug and we're all awaiting a fix.

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  • Oliver M.

    Woke up this morning and both devices (Node and Node 2i) no longer recognizes the wifi network. I've done factory reset, deleted the BluOs app, and nada! I have been experiencing the same issue the past few months where I'm having to unplug-plug the unit to get recognized - not today. 

    How can we get help regarding this? I've enjoyed the 2i for 4 years hence buying the 2nd unit (NODE). Hope these units are not bricked. 

    Thanks in advance.

    0
  • Tony W.
    Product Support Manager

    Hi Oliver

    support@bluesound.com is your fastest and easiest way to help

    0
  • Oliver M.

    Thanks Tony! Email sent as advised. 

    0

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