Low volume gain

Ronnie (Ronnie)

• March 27, 2023 19:07

Hi, I've got the latest bluesound node and the output volume is very low to my opinion. Im not using any tone controls. And i am using the internal dac. The volume limit is also not the problem. Its maxed out at 0. Is there any way raise the output volume/gain? I have to open up my more than half way to get decent volume.

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• Official comment

  

  Tony W.

  Product Support Manager

  • March 27, 2023 19:14

  Hi Ronnie

  As a passive speaker, the Bluesound VOLUME is dependent on either the source content or the volume of your amplifier. If using an external amp as the volume control, consider fixed output in the volume settings. Feel free to select Help, Send Support Request in the BluOS App so our Support Crew can help make recommendations based on your unique environment.
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  Andy Lundgren

  • April 26, 2024 20:07

  Hello.  I am having a similar problem as Ronnie posted.  I spoke with someone at Bluesound today, April 26, 2024, and was given the same answer Tony W provided.  Using the Node through my Marantz SR6014 AV Receiver and Bowers & Wilkins 606 speakers, the volume from the Node is considerably lower than all other sources from the Marantz which include TV, streaming sources such as Netflix, YouTube, Amazon Prime, a DVD player.  Only the Node requires raising the volume on the Marantz considerably than the other sources.  I have tried using the fixed output as well as the variable volume slider which is below the fixed option in the audio setup menu.  But, in the variable output, the slider only allows the button to go to -30db, which is what I suspect is the level of lower gain the Node is sending to the Marantz receiver.  Is there a solution to this?  I do not believe this is related to my other equipment.  Any help will be appreciated.  Thank you.

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