Node N130 freezes every couple of days

Answered

lpdot08

• March 24, 2023 08:12
• Edited

My Node N130 is becoming completely unresponsive after a couple of days. Not accessible via the mobile app or web, no response to touch buttons. Only a power cycle would restore operation.

This has not been the behavior I saw when I bought the unit last summer - apparently the issues started after the last firmware update.

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 24, 2023 12:24

  I have escalated your feedback to a support ticket. A member of our support team will reach out to you soon.
  
  Thanks for #LivingHiFi
• 

  DeckardWill

  • March 24, 2023 17:15

  There are quite a lot of users experiencing the exact same since the firmware update. There is a longer thread on the subject under the title of previous firmware.

  0
• 

  lpdot08

  • March 24, 2023 17:23
  • Edited

  Thank you, I've seen it and posted my experiences there too. Seems Bluesound team has messed up the firmware big time.

  Which is kind of sad as I used to compare the Node to a Raspberry Pi with Volumio, thinking the Node is rock solid and fully stable. Turns out it's just as buggy but for way more money.

  1
• 

  Svetlin Simeonov

  • March 31, 2023 07:20

  Don't have any hopes for a solution from them. The support guy told me that my device is broken and that I should contact whoever sold it to me and marked the ticket as resolved.

  No more comments needed!

  0
• 

  Tony W.

  Product Support Manager

  • March 31, 2023 12:40

  Hi Svetlin

  Please look for updates on this issue here; https://support1.bluesound.com/hc/en-us/community/posts/13045072069783/comments/13461119356951

  I am closing this duplicate thread for Administrative ease. Thanks for your patience and understanding.

  0

Post is closed for comments.