TIDAL MY MUSIC CONTENT DISAPPEARED

Answered

Horia Ionut Petcu

• March 24, 2023 12:07
• Edited

After the latest BlueSound Node update the Tidal content disappeared. There are no artist, albums preferences from Tidal available.

I tried to use Tidal Connect, but I don't like the UI (it is difficult to navigate the interface) and the sound differs (lower quality).

Please send me the previous iteration of the Bluesound Node firmware and BlueOs.

Thank you

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 24, 2023 12:39

  Please reach out to our support team by creating a support ticket. Please use your BluOS app so this way we will receive log files from your Bluesound player. In BluOS app, BuOS >> Help >> Send Support Request.
  
  Once we received it, a member of our support team will reach out to your soon.
  
  Thanks for #LivingHiFi
• 

  Horia Ionut Petcu

  • March 24, 2023 15:43

  I log out of the Tidal account and signed in. The problem disappeared

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