M10 V1 Sound issues

Answered

Comments

6 comments

  • Official comment
    Seppi Evans
    Hi-Res

    Please contact NAD Support at support@nadelectronics.com

  • KriHad
    Lossless

    Hi Luc,

    my V1M10 is also on 3.20.45 but do not experience the issue you describe. Suggest you raise a support ticket from the Bluesound app.

    Best, KriHad

    0
  • Skip McDowell

    I also have a NAD M10 v1 and I'm not experiencing any audio issues after the latest update either.

    0
  • Ken

     I have a similar problem but it takes a much longer time to get back to normal.  It's sent for repair now.

    I read something about the longevity of the Hypex modules.  I surely hope that this is not the case here.

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  • Patrick Harley

    Just to let you know: I have had this issue consistently with my M10 v.1 for more than two months now. Always when the M10 comes out of standby, the SPLs generated are very noticeably decreased even though the volume remains set at the same level as it was before standby mode.  The remedy for me is to increase or decrease the volume setting a tiny bit and the volume again functions as expected. Though trivial to remedy (for me), this bug is disconcerting as it suggests that there might be a more serious issue lurking behind it.

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  • Tony W.
    Product Support Manager

    Hi Patrick

    Please see the official answer at the top. Our good friends at support@nadelectronics.com will be happy to assist you.

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