App doesnt show pulse M

Answered

Cold Punisher

• March 13, 2023 11:01

I have 1 pulse M and a soundbar +. The soundbar is connected with ethernet and the pulse M with wifi. The app shows the soundbar but doenst always show the Pulse M in Mine devices. Kinda weird because if i open the spotify app i can connect it too the Pulse M and the soundbar always. Is there anything to do about this? That i always can see the soundbar and the speaker? Or is it a bug..?

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 13, 2023 12:51

  We believe the problem you are experiencing is related to your network connectivity. In order to resolve this issue, we recommend that you ensure that both your Wi-Fi and local network are functioning properly.

  Regarding the Spotify app, please note that it is an internet-based application and is not limited to your local network. This means that you can play Spotify on any of your linked devices or speakers anywhere in the world, as long as you have a stable internet connection.

  We hope that this information is helpful in resolving your issue. If you continue to experience difficulties, please do not hesitate to contact us again.
  
  Thanks for #LivingHiFi

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