Node 2 RED LIGHT

Answered

Christiaan Domburg

• March 12, 2023 15:19

Dear,

I have NODE2 and the RED light keeps burning.

There were already a lot of posts about this issue and I tried all the tips from your support desk.

Resetting, downloading new firmware, etcetera.

Nothing is working, seems to be a hardware problem.

Can you please tell me what I need to do to get my NODE 2 fixed?

Thanks

Christiaan Domburg

 

 

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • March 13, 2023 14:20

  We are sorry to hear that you are seeing a red LED light and we would be happy to assist you in resolving this issue.

  To better assist you, we kindly ask that you please submit a support ticket via email at support.bluesound.com. Our support team will be able to review your case and provide you with the necessary assistance to resolve the issue as quickly as possible.

  We apologize for any inconvenience this may have caused and appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to reach out to us through the support ticket system.

  Thank you for choosing Bluesound, and thanks for #LivingHiFi

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