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  • Official comment
    Mark T.
    Sr. Support Crew Member
    • Edited

    We have reviewed your case thoroughly, and unfortunately, we have been unable to replicate the issue you are experiencing with MQA and Tidal. Our technical team has tested the functionality of MQA and Tidal on our devices, and we have not encountered any issues or inconsistencies.

    We understand that this may be frustrating for you, and we are committed to resolving the issue as quickly as possible. To assist us further, we kindly request that you send us a support ticket by reaching out to us via email at support@bluesound.com or by using the BluOS app. This way a member of our support team will be able to solve your issue.

    Thanks for #LivingHiFi

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