Connection issue

Answered

Comments

4 comments

  • Official comment
    Seppi Evans
    Hi-Res

    You will need to add the new Wi-Fi details into your Bluesound devices as your existing hardware would not know you changed router. Simplest way is to temporarily wire them using Ethernet to the new router and then change the Wi-Fi details using the BluOS app. Once done you should be able to remove the Ethernet lead and the LED on the front will after a moment go back to solid blue.

  • Jan V

    Tried to Connect a LAN cable. Obviously I could connect when wired. Even updated firmware. But when I disconnected I still couldn’t connect with wifi.
    I am lost.

    0
  • Seppi Evans
    Hi-Res

    Best to contact support, using the BluOS app select Help…Send Support Request

    0
  • Jan V

    Ok now it worked. Thank you for helping out. I did try many times to have the older devices connect. And now it finally did.

    0

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