Unable to Connect: Certificate Issue?

Answered
David Lawrence

I recently came back from 10 days away on vacation. When I returned, my iPhone gave a message which seemed to indicate that the certificate on file for Bluesound was expired.

I seemed to be able to successfully reconnect to Wifi with a new machine name. I am specifically trying to get "Optical Input" so that I can listen to movies on my AppleTV.

However, neither my phone nor my computer can see the device and cannot therefore connect. When I select ""Optical Input", it defaults to Tune in, for whatever reason. As I said, I want to connect AppleTV using Optical Input. I have made several different attempts to connect, with no success.

 

Any suggestions?

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Comments

3 comments

Date Votes
  • Official comment
    Mark T.
    Sr. Support Crew Member

    I've escalated your feedback to a support ticket. We appreciate your patience as we work to address your concerns. Rest assured that a member of our support team will be reaching out to you as soon as possible.

    Thanks for #LivingHiFi

  • Pia Grundahl

    I have the same problem all the sudden? It says it ran out. Please help so I Van hear Music again

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  • Tony W.
    Product Support Manager

    Hi Pia

    Help, Diagnostics, Reboot  and this will restart your Player (or you can unplug it from the wall for 10 seconds). If problems persist or return, please e-mail support@bluesound.com so our Support Crew may take a closer look.

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