Cannot find network share

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8 comments

  • Official comment
    Seppi Evans
    Hi-Res

    All I can think of is its login credentials that are issue? Perhaps try creating a new user / password on the Sagemcom both of which are very short and contain nothing apart from alphanumeric, also try with no users, so blank if the modem / router will let you.

    If you look at the other post you posted in, the log output shows Bluesound trying to connect using all versions of SMB. I have a very old NAS just for music and it’s still working.

  • Matty A

    Hi Seppi, thanks very much for your reply. I’m confident it’s not a credentials issue either as there’s no user name and password required to authenticate on the Sonos.

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  • Seppi Evans
    Hi-Res

    Perhaps add a user / password to the Sagemcom and try again?

     

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  • Matty A

    Thanks Seppi - I just had a look and don’t think it’s even possible. The Sagemcom only has basic NAS functionality. The only thing that keeps me hoping I can get it to work is that it works with the Sonos.

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  • Seppi Evans
    Hi-Res

    I had a look at a manual which seems imply there is 

    https://devicehelp.optus.com.au/sagemcom/gateway-f-st-3864-mac-os-sierra/settings/use-file-sharing/

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  • Matty A

    Thanks Seppi and Alain. Seppi I saw that manual too but unfortunately that’s a different router to mine and the user interface is completely different. Alain, it’s easy enough to activate the file sharing (happens automatically when you plug in a HDD) and the Sonos is able to see my music library at \\192.168.0.1\MUSICLIB

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  • Seppi Evans
    Hi-Res

    Can you find out what version of SMB it’s running? I do seem to recall that higher versions of SMB are required if using a guest access (no credentials) but its a bit hazy what happens with SMB 1.0

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  • Matty A

    Unfortunately not. I have tried to track down a user manual / spec sheet and have even called my ISP who issued the modem to no avail. Is it possible that a current model Sonos ONE SL with current app still supports SMB 1? I read somewhere that there is a legacy app to support older models but all new Sonos is 2.1 or higher. I could be wrong though. I appreciate all your suggestions. I will see if Bluesound tech support is able to help

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