Powernode can't connect to WIFI
AnsweredI just recently purchased a powernode. When trying to install it, itgives an error saying that it can't connect to the WIFI.
I read that there should be a possibility to go to a menu called 'settings', however there are only two buttons in the Android app: More information and Lets get started.
When I select the button 'Lets get started', it searches for the powernode and finds it. I then enter the WIFI name and password. My phone connects to the powernode, but when it tries to connect to the WIFI it fails. The WIFI name and password are correct. Checked it multiple times
I've tried a factory reset and unplugged it (router as well) multiple times. Unfortunately no success.
-
Official comment
Temporarily move the POWERNODE and using Ethernet connect it to your router. You will be able to set it up and then enter the Wi-Fi credentials in manually. Without moving the POWERNODE you can then disconnect the Ethernet lead and the the LED on the front will go back to being Blue. Blue means it connected to your router and has an IP address.
Hopefully you can now move your POWERNODE back and once powered on will show the Blue LED just as long as you have a good Wi-Fi signal in the location.
-
Your screenshots indicate that your phone is not on WiFi.
0 -
I fixed the issue. At first I tried to connect it with the router through an Ethernet cable. That didn't work. Then I realised that I have a WIFI extender connected to the router. When I plugged it into the extender it immediately worked.
Still don't know why the WIFI connection didn't work though...
0 -
Screenshot was taken at work.
0
Post is closed for comments.
Comments
4 comments