Can't get Vault 2 to work - solid red light - USB boot did not work

Answered

Jordan

• February 13, 2023 13:33

I recently rearranged my gear.  My Vault 2.0 was unplugged for about 6 days.  When I plugged it back in all I got was a solid red light.  Based on posts to this site I tried booting from an image on a USB thumb drive.  The red light did alternate green/red as expected for a few minutes but then just solid red again.  The Vault is hooked up directly to Ethernet.  Please help or have customer support contact me.  I'm in a panic.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • February 13, 2023 13:40

  Try connecting the VAULT directly to the router bypassing any extenders, or mesh networks and see if that helps.
  
  If not, please send us a support ticket to support@bluesound.com and a member of the support team will reach out to you shortly.
  
  Thanks for #LivingHiFi
  
  
  
• 

  Jan Sonneveld

  • February 20, 2023 20:46

  I have the same: solid red light. Tried to reset to factory settings without success. 

  Please, help!

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