OSX controller: menu missing from Now Playing

Answered

Bodi

• February 08, 2023 10:35

Using controller 3.20.3, I'm missing the three vertical dots to access the menu (for adding favorite, add to playlist, go to album/artist) like there is on the IOS/Android app. Can this be added please?

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • February 13, 2023 17:23

  We are unable to replicate this on our end. See screenshot below taken from MacOS M1 BluOS 3.20.3
  
  

  Perhaps reinstalling the BluOS controller completely will fix this issue. If the issue persists, please send us a support ticket to support@bluesound.com and a member of our support team will reach out to you soon.
  
  Thanks for #LivingHiFi
• 

  Bodi

  • February 08, 2023 21:49

  Ok it seems the dots are missing when I'm streaming Qobuz:

  

  

   

  When playing from the local library the dots are present, but when I click on them nothing happens...

   

  

  

   

   

   

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  Bodi

  • February 11, 2023 23:44

  Seems there is not much love for the OSX controller by the Bluesound support crew....

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• 

  Bodi

  • February 13, 2023 17:36

  Thanks Mark, but reinstalling the BluOS controller (including removing the files from the user\library\application support\BluOS controller) didn't resolve the issue. I'll create a ticket, thanks.

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  Bodi

  • February 13, 2023 18:03
  • Edited

  Mark, I just found that the dots don't show up when running the controller in a small-sized window. If I resize the window, or make it full-screen, the dots appear and they work. Can't remember I had this problem before so it might be an issue in one of the latest versions of the controller.

  Edit: and they disappeared again, resizing the window doesn't make the dots come back. I'll mail support.

  Small-sized:

  

   

  Larger window:

  

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