Bluesound RC1 remote not working anymore

Answered

Motto27

• February 07, 2023 14:02
• Edited

Hello, 
I am using a RC1 since 2020 with my Node 2i and my two PulseFlex but since a few weeks, even when replacing the batteries, it does not work at all.

The red light on the remote is lighting up and not blinking but there is no effect on the Node for instance (the blue led used to blink when using any RC1 button).

I tried to reset the remote settings, inactivate from the player, reactivate, but still unable to use it.

As it was bought end of 2019, there is no warranty anymore, and I guess useless to send it for repair ?

Thanks for your help and support

Best regards from Switzerland.
Marc

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • February 07, 2023 14:00

  Please send a support request to support@bluesound.com and a member of our support team will reach out to you soon.
  
  Thanks for #LivingHiFi

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