Hiccup in sound

Answered

Edwin Schildkamp

• February 03, 2023 20:16

Every 20-25 minutes there is a hiccup in the sound. Does anyone suffer from this as well ? The configuration consists of a soundbar +, a sub + and 2 flex 2i behind an LG C9 television. Who can help me.

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• Official comment

  

  Tony W.

  Product Support Manager

  • February 03, 2023 20:37

  Hi Edwin

  Please select Help, Send Support Request in the App so we our Support Crew may review your log file and help troubleshoot what you are experiencing.
• 

  Edwin Schildkamp

  • March 07, 2023 20:45

  Good Day,
  In the meantime, have put powerline between the Flex 2i. Result is still not good. The stuttering is still there. Now I read on the forum that more people have problems with this. It would be nice if you can do something about this with the next update.
  Surely I expect this to happen in the foreseeable future. Would love to hear from you.

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  Edwin Schildkamp

  • September 27, 2023 17:23

  Still no improvement. Is there any solution yet ?
  Would love to hear. Next update ?

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• 

  Tony W.

  Product Support Manager

  • September 28, 2023 12:34

  Hi Edwin

  As always - please feel free to follow up and continue working with our Support Crew.  They will likely want updated logs.

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