Moving Playlist from One Vault 2i to Another Vault 2I

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4 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi GoGo

    When creating playlists, the file location is referenced in the playlist file stored on your VAULT. Since there is a possibility for you to put two VAULTs on the same network, each VAULT has a unique identifier in the file path to ensure you are going to the right place.

    When you copied the playlists to VAULT 2 from VAULT 1, the playlist is looking for the file on VAULT 1, which is not on the same network. 

    Since Playlist files must be copied to all players on your network for ease of use, playlists are packaged in a single BluOS Proprietary file so cannot be opened and edited on the USB backup to correct that path to VAULT 2.

    Unfortunately, because of that, there is no way to backup the playlists on one VAULT network, and restore them on a different network that has a different VAULT even if both VAULTs have identical content. As a result, you will have to recreate the playlists in your secondary home.

    I wish I had a better answer for you than that.

  • GoGo Delicious

    Hi Tony,

    That's what I thought. Now for my little rant. WHY? WHY are they so proprietary that your hardware cannot read their own file? That's the modern-day version not being able to share a word doc created on one computer with another.

    On my Kaleidescape system, which is far more technical than Bluesound, I can share playlists and scripts with other owners. My Roon system, I can back up and restore to another Roon ANY Roon system, playlists and all. Why is this so difficult with Bluesound?

    You stated,

    Since Playlist files must be copied to all players on your network for ease of use, playlists are packaged in a single BluOS Proprietary file so cannot be opened and edited on the USB backup to correct that path to VAULT 2.

    I am sure you can come up with a way to move playlists across the Bluesound ecosystem otherwise this is really a closed system unto itself. There needs to be a way to move/replicate playlists to other Bluesound players moving forward. Losing a Bluesound player and having to buy another one is a pain. But to realize that the playlists you have curated over the years are NOT coming back is beyond frustrating especially when you have a Bluesound back up.

    Please don't take my frustration as anger. It's just frustration.

    GGD!

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  • Tony W.
    Product Support Manager

    Hi GoGo

    I did have a conversation with our Product Development Team about this while confirming my suspicions with them suggesting you would likely be frustrated with this response, They are aware of it come future changes.

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  • GoGo Delicious

    Thank you, Tony. I do appreciate the extra step.

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