Pulse Flex 2i shows fully charged in the app but does not work without power

Answered

Keith Block

• January 18, 2023 21:38

Hi.

My Pulse Flex 2i shows fully charged in the app – but, when I disconnect it from power and try to use it with the battery power – it does not work and disappears from the app.  It was previously working.  Any ideas on what is wrong?

Thank you!

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• 

  Seppi Evans

  Hi-Res

  • January 19, 2023 10:05

  Try removing the power again and disconnecting battery pack for a few minutes then just attach the battery pack and see if that helps.

  Beyond that please log a support ticket, using the Bluesound App select Help…Send Support Request.

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