New vault 2i keeps disconnecting

Answered

Wade Nelson

• January 16, 2023 12:38

Took forever to get connected would not show up and now it plays for 4 min 34 sec stops, lost connection is displayed. It is off for 26 sec then plays and the cycle repeats all day. Not good basically worthless. 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • January 16, 2023 13:44

  Kindly send a support request using your BluOS app. In the BluOS app, BluOS >> Help >> Send Support Request. This way our support team will receive a log to better understand what is going on with your player.
  
  Thanks for #LivingHiFi

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