Fixed Bluetooth headphones volume

Answered

Kevin Dubreuil

• January 12, 2023 01:25

I paired my JBL earbuds with my new Node 2 and once paired, the volume cannot be controlled in the BluOS app and remain at full volume even if the volume switch is moved or sound is muted. Good thing that this was a low starting song or I would be deaf.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • January 12, 2023 11:23

  Suggest you log a support ticket, using the Bluesound app select Help…Send support request.

  Probably some incompatibility with JBLs Bluetooth implementation but best to get Bluesound to take a look.
• 

  Seppi Evans

  Hi-Res

  • January 12, 2023 10:57

  Something is not right, I would suggest you power off (remove power) from your Node for 10 minutes and try again but suggest you don’t put the earbuds in your ears at this point and see if the volume control in the BluOS app is now working.

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• 

  Bjørn Ulvik

  Hi-Res

  • January 12, 2023 11:08

  I have 4 different headphones, and on all of them volume is adjusted at the headphones and not the Bluesound player.

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  Seppi Evans

  Hi-Res

  • January 12, 2023 11:11

  I can control my BT headphone (AKG and Sony) via the BluOS app and at the Headphones.

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  Kevin Dubreuil

  • January 12, 2023 11:21

  I tried to disconnect the Bluesound Node for 10 minutes, pair the headphones again and still the volume is fixed. My earbuds don't have external volume control, only through software.

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  Kevin Dubreuil

  • January 12, 2023 12:55

  Thanks Seppi, will do!

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