Battery Pack is stuck

Answered

Tom van der Poel

• January 09, 2023 10:10

Hello, I have my Pulse Flex for several years now. I have added a Battery Pack from the beginning (BP100). Now I have a strange problem: the Battery Pack is stuck. I can't detach it from the Flex. Pressing the button won't help. Do you have any suggestions how to solve this? Many thanks! Tom

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • January 09, 2023 15:06

  I suggest bringing the device to your local dealer this way no further damage can happen to your device.
  
  You can use the link below to look for a local dealer closest to you - Find A Store - Bluesound
  
  Thanks for #LivingHiFi

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