Some files and folders not visible in Finder

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    Tony W. - Product Support Manager

    Hi Scott

    Try this Help Center article to use Technical Info to locate the file; https://support.bluesound.com/hc/en-us/articles/201638736

    If that does not help, plesse select Help Send Support Request and we will be happy to help

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    Scott Diaz

    That's a very good feature and helped me fix the problem.  The Smashing Pumpkins album was in the wrong artists folder.  For the others, I was able to determine that the albums showed up under the same folder name according to the Bluesound app.  I ended up renaming whichever folder showed up in Finder.  Then the other folder with the same name but differences in capital letters would show up too, so I could move the albums into the right folder and delete the old folders.  I still don't know how the file system ended up creating folders with the same names but differences in caps.

    Thanks for the help!

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    Tony W. - Product Support Manager

    Happy to help Scott

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