missing tags after rippint



1 comment

  • Official comment
    Tony W. - Product Support Manager

    Hi Marc

    It sounds like you are trying to see the songs or play them before they are fully encoded. Please be patient as it may be another 10-15 minutes after the CD ejects before encoding completes. You can monitor encoding under Settings, Music Library, Ripping, Encode status.

    If problems persist, send us your log file by selecting Help Send Support Request in the app.

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