Manage playlists on BluOS device with iOS Controller

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    Tony W. - Product Support Manager

    Hi Koen

    Select the Playlist in My Playlists and press the context menu (3 dots) to the right and select Delete.

     

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    Larry Robbins

    I'm having the same problem however there isn't a context menu (3 dots) to the right of the playlist under My Playlists. The playlists in My Favorites do have the context menu but not in the My Playlists  In fact, one the playlists was saved when I still had a Napster subscription which I no longer have and still can't delete it. There is definitely a difference between the playlists in Favorites and the playlists in My Playlists just so you know.

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    Tony W. - Product Support Manager

    Please check your App Store on your iOS device and ensure you are on the Latest version, 2.14.o or higher

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    Larry Robbins

    All of my devices (iPhone 7 and computer are running latest updates iOS App 2.14.1 and BluOS controller 2.14.0 build 389 respectively). Okay, so that ain't it. Let's focus on the iPhone app, the main screen shows the following different sections. The top section displays the favorites section (Playlists, Presets and Favorites). The second section shows Bluetooth and my Analog Input. The third section shows the music choices and the last section is settings and help. As I mentioned in my previous post, the context menu only shows up on the playlist in My Favorites not in My Playlists. What am I missing? See for yourself, so you know, I'm using Tidal. Now go to new and choose any playlist. I then get a popup that asks if I want to save the playlist and when I do it saves it in my playlists which can't be deleted. Hope that helps, apparently I'm not the only one having this problem based on the number of posts I've seen on Google. I was able to delete all but one song in the playlist but can't delete the remaining track or playlist. Amy help you can offer beyond this is greatly appreciated.

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    Tony W. - Product Support Manager

    Hi Larry

    Sorry for the confusion but I was speaking about local playlists created in BluOS.

    TIDAL Playlists are deleted under TIDAL, My Music, My Playlists using the context menu. TIDAL is the only partner who allows us to delete Playlists in our App and this is very recent. All other services you must remove the lit using their app.

    Thanks for #LivingHiFi

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    Koen Schoots

    Hi Tony,

    Thanks for your reply. I tried your solution, but I can't find the context menu you are referring to. I am using the BluOS controller on an iPhone. When I select a BLUOS playlist (at the bottom of the 'my playlists' list), I only see the little house in the right hand corner (which opens a menu to switch between sources) and three vertical dots next to each song in the playlist. Unfortunately, these dots are not active. When I try to press them, nothing happens. It is more or less the same on an iPad. Are there other ways to delete a BLUOS playlist? 

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    Tony W. - Product Support Manager

    Hi Koen

    Please select My Playlists from the Navigation Drawer; https://support.bluesound.com/hc/en-us/articles/202507826

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    Koen Schoots

    Hi Tony,

    That’s how I got there in the first place. Resetting to factory settings did the job of removing all playlists and for now that works for me. Hopefully BluOS-playlist management will be developed soon for iOS devices. BluOS is so much more enjoyable than Airplay. Thanks for your help anyway!

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    Larry Robbins

    Hi Koen,

    With all due respect to Tony apparently you and I are the only ones that understand the problem we're having with My Playlists. Tony for all his best intentions doesn't seem to grasp the problem we're experiencing based on his answers. Hey Tony, how about you give me a call and I can walk you through the process. It really shouldn't be this hard!

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    Tony W. - Product Support Manager

    As always 1-855-531-4666 or e-mail is at support@bluesound.com or Help, Send Support Request in The App

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