My pulse flex regularly stop playing

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    Tony W. - Product Support Manager

    Hi Christoph

    Can you please ungroup the Stereo Pair. Selecting each Flex individually, please select Help, Send Support Request in the App so we may see the log files. In the first request enter subject 'Failed Stereo Pair - FLEX 1' in the second request 'Failed Stereo Pair - FLEX 2' so we can associate the two requests as one and merge them at our end.

     

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    Ollienarramore

    Did you get a solution for this? as this is regularly happening to me.

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  • Hi Ollienarramore

    Don't wait, select Help, Send Support Request so we can review your log file and help troubleshoot your network related Audio Dropouts.

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