Autosense

Answered

Follow

Frank Nachtigall

• December 14, 2017 19:36

hi

i have a problem with the Autosense Feature. It simply doesn't work.
the optical Input works with my Panasonic TV, but only in the normal way. Auto sense settings ist set to on, but no reaction from node 2 with the actual firmware.

regards

0

• Official comment

  

  Tony W. - Product Support Manager

  • December 15, 2017 16:17

  Hi Frank

  I am escalating your issue to our BluOS Support Crew. They may ask for your log file.

   

  Comment actions Permalink
• 

  Frank Nachtigall

  • December 15, 2017 16:18

  i found a post in a forum that this is a knwon issue and will be fixed in the next release

  0

  Comment actions Permalink
• 

  RG RG

  • March 13, 2019 13:17

  It is still not working! Instead fixing this known Bugs they linke to implement new Features "Alexa"...

  "West coast Company" with an own definition of Quality..

  0

  Comment actions Permalink
• 

  Tony W. - Product Support Manager

  • March 14, 2019 13:05

  Hi RG

  Please send us your log file so we can identify in more detail why your are still having issues. Select Help, Send Support Request.

  We have found in the vast majority of cases, programming your remote to select optical is actually a more accurate solution to what is being asked for when consumers engage auto-sense optical. Please check out; https://support1.bluesound.com/hc/en-us/articles/206809498 for more details.

  0

  Comment actions Permalink

Please sign in to leave a comment.