edit playlist (by album)

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30 comments

  • Official comment

    Hi Dries

    Thanks for your feedback. 

    We currently do not support a document model of Playlist curation. We have investigated it a few times but is a considerable rewrite to implement.

    That being said, we continue to review items like this and see how we can bring them to light.

    Having our loyal consumers weigh in helps us decide if major development issues do have value and immediate returns when considering them.

    As always, thanks for the suggestions and for #LivingHiFi.

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    Oliver Hall

    I'm finding myself in the same place as Dries.

    It's ridiculous not being able to manage playlists through the app, or desktop controller.  I spent a while adding songs to playlists, and then - for some unknown reason - the playlist now has some albums in it that I *didn't* add.  They appear to have been added to the playlist because I played them... 

    Now they're in the playlist, I can't find a way to remove them from the list, so the playlist is now ruined, and I can't do anything about it other than delete it and start again.

     

    I think you need to change the product owner for your UI development and reconsider the product backlog.  Playlist management should be right up there.  If handling playlists means a major re-write then you have a serious technical debt problem, which should be addressed sooner rather than later.

    Even if we could import and export playlists, and use a text editor to mange them, it'd be better than what we have.

    Does anyone actually *use* the software they write?  The guys that wrote the Crestron integration module clearly didn't...

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    Bill Miller

    Frans, I agree the role of a Product Support Manager / person is hard. But it seems to me that the Product Support team are not getting supported by the software development team or the decision making process. This issue of playlists has been running for years. It is such a basic capability and other products do it well. Probably like you I bought the Bluesound because its sounds great, unlike the Sonos system it replaced. I can forgive it for various idiosyncrasies but something as basic as creating and editing a playlist seems a very peculiar absence. It's not a conceptually difficult thing to do. The reply at the start of this stream claiming that it would take a major re-write of the software sounds like a Product Support person being fobbed off by the software team or a disturbing failure in the software architecture. But I don't know the organisation structure of Bluesound or their software architecture. I'm just going on many years of related experience and puzzlement how Bluesound get some things so right (the sound and build quality) but some aspects of their software so wrong?

    I did not intend to be rude and apologise if it came over that way.

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  • Hi Oliver

    Thanks for the feedback, I will be mentioning it during our regular progress meetings with Quality Assurance and Engineering - Yes, once the song is played, it is accepted to the current Playlist. You can load the Playlist and edit it then re-save it. 

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    Harry

    I have a large playlist in Deezer and want the newest added on top of the list,
    And not at the bottom. Is this possible in Bluesound controller?

    Regards Harry

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    Tony W. - Product Support Manager

    Hi Harry

    Press the context menu to the right of the song and select Play Next. That will not put at the top but will put it at the current position of the queue. If you are at the top of the queue that should work.

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    Harry

    Thanks Tony, but I don't see Play Next anywhere next to a track

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    Tony W. - Product Support Manager

    HI Harry

    Press 3he 3 dots to the right of the song and this will open the context menu where Play Now is located.

    https://support.bluesound.com/hc/en-us/articles/216863587

     

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    Harry

    @Tony I'm using BluOs on a laptop (Win10)

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    Tony W. - Product Support Manager

    Hi Harry

    Sorry about that... right click the song to see the context menu (Ctrl Click for any Mac Users following along).

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    Thomas Klieber

    I'm weighing in - not having a playlist edit capability, if this is what I believe is being asked (and I'm asking for) - is just bad product planning, c'mon.  I'm trying to figure this out as well and how I came across this Post.  I'm super-voting for having this capability, I think it's pretty basic.

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    Retro

    Not being able to do a simple edit on a playlist is disheartening.  When someone asks about the vault 2, it's:  "Sounds good, but...."  Please reconsider this important aspect.

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    Patrickcoene

    This is also for me a major missing functionality of the Bluos control system.

    I agree with the above request: please consider this important aspect.

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    Frans R

    Just my 5 cents.

    In my opinion Product Support Manager sometimes is the worst job in the world. A lot of people buy a simple € or $ 500 device and want it to be able to solve all the problems in the world. If you want Roon capabilities, go spend the annual $120 fee and fiddle around with all the things you can imagine. For the $120 Roon will have it done everything you can imagine. You cannot expect Bluesound to develop software to all requests within the 500 and keep it updated, modernized and trouble free at no costs for years to come. I prefer it to be basic but reliable, with the perfect sound quality it is providing. Respect for the Product Managers to stay polite with the comments getting more rude lately.

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    Frans R

    Hi Bill, It's not directed at you specific, but the general tendency in this user forum to require more functionality by demands instead of suggestions. And since I found no way to support the Product managers for the work they do in a general topic, your message had to suffer from it, sorry :D

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    Frans R

    I like to keep it simple. If I want to edit a playlist I do the following. Clear the playing cue. Open the playlist you want to edit. Press play all. The songs appear in the playing que in the order of the playlist. I then press edit playing que and modify it like I want the playlist to be. Change the order or delete items and add new ones. I then overwrite the old playlist by saving the modified playing que as a playlist. Works for me.

    Edit: I use this method for Bluos generated playlists. For album playlists I only work with Mp3Tag, which is freeware.

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    Bill Miller

    Hi Frans, I've tried that method on my MacBook and it doesn't work. Which OS are you using?

    I clear the play queue, select the playlist I want to edit and hit play all. Fine, that works. I can then use the edit button and sliders to move tracks up and down the playlist. After that it all goes wrong! The playlist then includes multiple copies of itself. It looks like the playlist and the play queue get mixed up. There's also no way I can see to delete tracks from the queue or playlist and I end up with a corrupted playlist which I have to delete than start again. It also takes maybe a minute between clearing the queue and the tracks disappearing from the queue. Maybe it's a Mac thing; the Mac app didn't work at all for many months then suddenly, unannounced, came back to life. I managed to create a playlist on my music service, Qubuz, and will try editing it using the Qubuz app as Bluesound state that playlists on streaming services can't be edited through the Bluesound app, despite being able to create a playlist with a new name. I'll also have a look at Mp3Tag as you suggest. However all I wanted to do was put together a few tracks for my wife to use with her training bike; I thought it would be as simple as it was on the Sonos! Maybe Bluesound will respond, but I'm not holding my breath.....

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    Retro

    Using Windows 10, I select the playlist I want to edit, then click the list icon (three horizontal lines) on the bottom right which opens a play queue list on the right side of the page. While in the play queue, I can right click on a song and an option menu appears with the last option being "Delete from play queue".  After deleting the songs I want to remove, I select the save play queue menu at the top of the right side page ( three horizontal lines with a down arrow) and it allows me to save the list.  I can rename the list or use the same name to over-right the existing list.

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    Retro

    overwrite, not over-right

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    Frans R

    I'm also in Windows 10. For listening I use Android also, but never tried this there. When you press the edit playing que button, you can also grab the right side of the title and change the order of the songs.

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    Frans R

    Retro, you are over-right :D

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    Frans R

    Edit Playing Que is the most right button (three horizontal lines with the pencil in it) when the playing que is visible.

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    Bill Miller

    How you describe the playlist editing under Windows is exactly how I expected it to work under MacOS, but it doesn't. Right click doesn't do anything. That's where the option to delete a track should be. So it looks like although the playlist handling isn't great it just doesn't work at all under MacOS. I can run Windows on my Mac so I'll try the Windows Bluesound app. But it's a kind of tedious way to do something which should be really simple.

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    Derek Stratton

    Hi Bill, a "PlayList" and the "Play Queue" are two quite different things, I think that's part of your confusion.

    You can edit the Play Queue by hitting the ellipsis (...) in IOS/Android or right-clicking it in Windows.

    Playlists...not much you can do there (even after five years).

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    Bill Miller

    Hi Derek, thanks for the suggestions. I understand the difference between a Play List and the Play Queue and have followed the tortuous path of loading a play list into a play queue, editing it then trying to save it as a new play list. As you have concluded, after five years, editing play lists is obviously just not of interest to the Bluesound development process. Several other people have expressed their frustration about this. I recently got a support email offer from Bluesound to run a TeamViewer session on my laptop to try to sort it out. With all due respect to this offer but the problem isn't at my end! I'm not at all sure that they understand that there's a problem. Anyway, I've long since forgotten about making playlists, though I now seem to be stuck with my play queue being named as my last attempt to create a play list, despite clearing it, attempting to delete it etc, etc. Also found another peculiar feature this week; Favourites can only be stored from a streaming service (Qobuz in my case). You can't add a local CD from the USB drive as a favourite. Again prompted by trying to help my wife. She frequently uses a CD of bird songs so I thought I'd just add it to the favourites list; think again! Anyway, the player still sounds good but over the few years I've had the Bluesound I haven't been aware of any improvements or obvious changes through the software updates. Maybe that's a good thing; better than breaking something which basically works! (like Sonos did...) Happy listening, Bill

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    Derek Stratton

    Hi Bill,

    Just trying to help here. Stop me if I am covering old ground or being too pedantic.

     

    Favourites are a very strange bird. I can see them in two places:

    • "My Favorites" (sic) at the top-level menu under Artist, Album, Song, etc.
    • Under the service you are listening to (eg) Library/Favorites/Artist, Album, Song, etc.

    They work fine for me, but I use a file server rather than a USB.

    I have also detected a few anomalies when using the Windows controller (disappearing radio stations), so I stick with Android.

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    Derek Stratton

    I will add that "Pass it on to QA" seems to mean a black hole.

    Many integration issues strike me as a development issue rather than QA, but I personally believe that Lenbrook Industries has gutted the development team, and that's why issues are passed on to QA.

    Five years, and still on version 3 ... not much happening there!

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    Bill Miller

    Hi Derek, no worries. My favourites are all from Qobuz. Bluesound seems to link to the Qobuz website favourites and display them through its own UI. If I change my favourites directly in Qobuz then these changes are reflected when I use Bluesound. Likewise if I add a favourite (from Qobuz) using the Bluesound UI it shows up in Qobuz (fairly sure of that....), which makes sense. But where it went wrong was when I tried to add a local album (on a USB drive) to my favourites. Bluesound does not offer the option to mix where favourites come from. To do this would require a local file of favourites in Bluesound into which albums/tracks from any source could be added. I don't think this is how the software is structured. I think it's also the root of the playlist editing problem. 

    Is all your music on a server or do you also use a streaming service? Like you I've found that the Android UI is the best. For ages the MacOS version didn't work at all; it's now sort of ok but no real advantage over the Android or iPad version.

    I also get the feeling that there's not much of a development team at Bluesound so the only updates are fairly minor as the original designers of the software are gone, along with the depth of knowledge about how to make significant architectural changes. But maybe not, only conjecture. 

    However, what matters is that whatever software development resource is left at Bluesound doesn't break the product! I'll live with its limitations as long as it keeps working. I used to have a Sonos system, which I think still has the best UI of any streaming product but one of their updates broke the player. They sort of confessed and did a very good deal on a newer version of the player. But it still didn't sound great. I also had a Simple Audio player which was by far the best sounding but the software was immature and kept hanging, then Simple Audio were bought, then shut down. Hence the Bluesound player.

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    Frans R

    @Derek: The windows controller is my only serious comment to Bluesound. People write requests on this site as if they are main stockholders and ask for extra functionality while just paying € 400 for an audio device. We have the right to a problem free and safe product, all the rest is service from Bluesound. So I am happy, the product works reliable and does what I knew it should do when I bought it and that all with very good sound quality. The only mediocre quality is the Windows controller. It's far from the Android product. I wonder why Bluesound does not keep that on track with the Android controller.

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    Bill Miller

    I've just submitted a support request concerning creating and editing playlists. Having read these comments I'm just as astonished as the other writers that there's no way of doing this on BluOS and what does exist is a complete mess. How can something so basic be forgotten? It's like forgetting to put a steering wheel in a car. Is there actually a software development team at Bluesound? If so, what on earth are they doing, who decides what they do and who checks that what they're doing works or makes any sense at all? It looks like the product support team have zero influence on the software development priorities. The product management process, if it exists, needs a good kicking. 

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