Mac OS client can't see my players
Answered
When I got my new BlueSound a year ago I never managed to make the Mac os client to work - It couldn't see the speakers.
Android and IOS is working ok.
Haw now tried the newest version today, and still the same problem - can't see the players and crashes within a minute.
The Mac is on 10.10.5 now.
Any ideas ?
Thaks in advance.
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Official comment
Hi Lars
I am escalating your issue to our BluOS Support Crew. They will be in touch
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Same problem here.
Using 10.10.5.
BluOS Controller 2.12.3 build 1143
Cannot connect and find a player.
Thank you
Kind regards
Gustaaf de Man
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Hi Gustaaf - any time Players are not showing in the App, it is related to network traffic. Unfortunately we have to troubleshoot these issues individually. I am also escalating your issue to our BSC. They will be in touch.
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Just an FYI, same issue with the Mac, all hardwired. The devices appear on network scanning programs (not a router issue). This is with Mac Application 3.16.0. It does work when I run 3.14.1. iOS apps work well via WiFi. The mac is running Mojave 10.14.6
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BWI, re-downloaded and installed 3.16.0, to no avail
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HI Jeff - as above, it is related to network traffic being blocked on your Mac. If a Mac restart doesn't resolve the issue, our Support Crew will need to take a closer look. I have already escalated your request to support@bluesound.com so no need to notify them... (but for future readers of this thread...)
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