Windows Controller app not scaling correctly for 4k screen resolution

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Craig Allen

• June 28, 2017 21:53

Hi,

I'd like to report a bug that the app isn't really usable on a 4k native resolution screen.

The app doesn't handle the Windows display scaling and for example, it tries to scale the menu titles, but the space the menu titles occupy stays the same size as if normal text is being inserted and chops the words top and bottom.

I am aware this won't affect most laptops or machines, due to 1080p or QHD being the most common resolutions, but I figure 4k will become more common.

I've included a screen shot of it, but you can see it looks pretty awful and mostly unusable to be honest. 

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• Official comment

  

  Tony W. - Product Support Manager

  • June 29, 2017 12:39

  Hi Craig

  Thanks for the feed back. We are aware of the issue and our QA team is investigating options as more 4K displays are entering the market place.

  Thank you for your patience and for #LivingHiFi

   

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  Craig Allen

  • June 29, 2017 17:25

  No problem, let e know if you need beta testers for it?

  Thanks

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  Tony W. - Product Support Manager

  • June 29, 2017 18:09

  We get that a lot - but thank you. Follow us on Twitter @bluesoundhifi or Like us on Facebook /bluesoundhifi for updates and news on releases.

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  Rob Smith

  • December 04, 2017 20:51

  Hi. Is there any idea when a 4K compliant version will be released? The software is still unusable on my HP laptop and this has been the situation for months. Thanks

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  Thomas Kopetsch

  • January 12, 2018 18:38

  I have the same problem.

  Almost unusable on my 4k Laptop.

  I was planning to migrate away from my Squeezebox clients but I have to say that I am very disapointed by the software.

  The Problem is at least 7 month old and very fundamental! How long can it take to fix the rather trivial looking Qt application?

  Also it took me quite some time to mount the shares from my server and are still looking into what is wrong there. The Node 2 OS is the first piece of software having trouble mit my Samba installation for 2 decades!

  The Node 2, I have bough, really has to excel in sound quality or I'll move on....

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  Henry Succop

  • January 25, 2018 16:02

  I am experiencing the same thing on my new 4K laptop. I now the BlueOS controller works great on Windows but when I tried to use it on my 4K laptop it is unusable. I have to run it on my Android phone instead.

  BlueSound, Please make this a priority.

  Thank you to OP for clearly documenting this problem with a clear photo.

  Henry

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  Tony W. - Product Support Manager

  • January 29, 2018 20:59

  Hi All
  
  Thanks for your patience. This should not be an issue with a better Desktop Experience coming this Spring.

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